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Customer Testimonials

We love to hear what our customers have to say about the products and services we provide. After all that's is why we are here!

Here are some of the most recent customer testimonials we have received for our products and services we have provided.

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G Anderson, Preston.

Ordered a bespoke Juliet balcony on 15th November. Agreed the dimensions and details over the phone in a few minuets.The Juliet balcony was delivered on 27th November, the quality of the workmanship and the paint finish are outstanding. Will definitely use Iron Octopus again and highly recommend them to anyone wanting similar items

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A Aitchison, Shoreham-By-Sea.

Wow, what a completely amazing company. I needed a Juliet Balcony urgently as I was let down elsewhere and it was holding up the builders who were putting the roof onto a new extension gable end that we are having built. I called and spoke to Ben at around 09:30, explained the situation and he moved mountains to get us the right sized balcony in the right colour by midday the next day! It was exceptional and while we were lucky that they happened to have one returning from being galvanised Ben personally drove to pick it up and get it powder coated in our colour choice and dispatched the same day. Not only that it's absolutely fantastic and exactly what we wanted. The pics don't do it justice (and the scaffold is still up). All I can say is that I am incredibly impressed with the service and product quality. Will absolutely use again as I have another project coming up shortly that needs a custom made one. Thanks Ben, you absolutely saved the day for me this week!

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A Sultan-Petty, Yeovil

I commissioned a bespoke size Juliet Balcony from Ben & the team at Iron Octopus. I cannot say enough for this company, I discussed my requirements with Ben and he couldn’t of been more helpful and accommodating. When the Balcony arrived the workmanship, quality and finish were second to none.
I’m currently renovating a property and have no doubt that I’ll be in contact with Iron Octopus again with another project for them to commission.
Thanks guys, very grateful for your help.

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L Moneta, London.

"Stunning balcony" 

I rarely write reviews but I felt compelled to do so with this company because of the craftsmanship of their products and the exceptional customer service they provide. This delightful balcony is now a stunning addition to my house and its unique look and feel helps create an airy indoor space. Thank you Iron Octopus.
 

"Fantastic balcony, superb price" 


I ordered a Barden Juliet balcony from this company and was so happy with the high quality of their products and services that I decided to buy this balcony to replace an existing one. It had to be bespoke and needed to be delivered to a tight deadline. This is when this company truly excelled: their extremely knowledgeable, friendly and helpful staff kept me updated throughout and made sure that another beautiful balcony was delivered on time and with no fuss. A true gem of a company! 

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R Hollingworth, Menston.

"We are delighted with the iron balcony railings that Ben and his team from Iron Octopus have custom made and installed.  The whole process was completely painless from our perspective and very competitively priced.  Ben insured that the slightly "wonky" nature of our house was compensated for and the end result is exactly what we hoped for."

Rebecca, Menston.

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E Goldsborough, Shipley.

WOW!  The table top base looks amazing. We can't wait to bring it home!
Elaine, Shipley.

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W Peters, Fife.

What more can I say. Simply a first class service!
William, Fife

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R Hodge, Surrey.

What a great service! These guys and girls are the best! A+++ 5*
Richard, Surrey

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K Dinnacombe, Devon.

Thanks so much for our Litton floating glass balcony, your aftersale service is spot on.
Kevin, Devon

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Keith Hanning, Ilkley.

Just to let you know that we have fitted the screen and are very pleased with the result. The white finish looks really smart and we love the reflections in the glass in both daylight and at night. An attractive feature as well as a necessary safety measure. Thanks for a great job.
Keith

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The Home, Saltaire.

 
We refer to your manufacturing of the Christmas sleigh that we commissioned and are very pleased to inform you that we were delighted with the eventual outcome.
 
Dealing with you at the design stage proved far easier than we had anticipated and this clearly assisted in achieving a successful result. You were very clear and helpful about the choice of materials to achieve the end result and manufactured the sleigh quickly and promptly in a way that required no involvement from us once the order had been placed and accepted. The finish that you suggested proved to be both practical and attractive and gave the overall appearance that we had requested.
 
The delivery and installation again proved to be much easier than expected, bearing in mind that we are located on the second floor of a Victorian former textile mill with relatively inconvenient access. The sleigh was a major feature of the Christmas 2015 display and without your technical advice and craftsmanship, I doubt that we would have achieved the same impact. Furthermore, the final cost was as you had quoted and that remained well within the allocated budget.
 
Many thanks, again, for all your efforts and we look forward to working with you again.
 
Yours sincerely,
 
 
Robin Silver
 
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Gary Charlesworth, Menston.
 
 
Hi  Ben,
The work carried out at our home on the external railing was fantastic from the design, build, and fitting.
A really professional job we were very proud of and all at a competitive price. Ben kept in touch with us throughout and oversaw the project we were very pleased so much so we recommend the company to our friends who also engaged iron octopus services
Great job guys
 
Gary and Jane Charlesworth
 
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Scoop International, London.
 

Iron Octopus offered us a great service when we needed some bespoke balconies for an event at London’s prestigious Saatchi Gallery. Ben listened carefully to our brief and designed something which was unique forScoop International that we can use again and again at our events.

Ben was hugely helpful when finalising the details for the items,  offering an amazingly quick turnaround, and we were all delighted with the results.  Ben even went the extra mile and delivered them to us personally after a transport mix-up.  A truly exceptional service from Iron Octopus!

Jayne Kennedy

Operations Manager. Scoop International